Right choice for New Car Service
Were you aware that you have the option to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Thinking of taking advantage of the End of Year Car Sales to snap up a bargain or want to welcome in the new year by having your new car serviced? Here is some sound advice from Home or Away Mechanical in Loganlea.
The buying of a new car is one of the most important investments people often make, so the smart approach is to make sure to maintain it properly. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Were you aware that you have the option to choose which workshop should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Don’t let anyone convince you that you must take the car back to the dealership where you originally purchased it for service or repairs. Provided the work is completed to the manfufacturers specifications by an acceptably skilled person and uses sufficient quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Home or Away Mechanical mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Home or Away Mechanical mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Home or Away Mechanical will also only ever use fluids and lubricants that meet the specifications of the original vehicle manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the distinction between manufacturer, statutory and express warranties to help you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be annulled by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be on guard for new car dealers who try to include “express” or “extended” warranties, often for free, when purchasing your new car. Most of the time these ‘supplementary’ warranties may include quite definitive restrictions or provisions, and can sometimes seem too good to be true. Many times these contracts provide barely any additional benefits not already covered by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the car.
Such contracts are very unlikely to bring attention to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will be travelling to get your car serviced or higher waiting times due to fewer available service locations or mechanics.
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